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Darcy Gibb I knew what I was buying, and purchased the "extra", with actual people looking at my photos. CMB bases strongly on hair color, so if your photo does not show this correctly, it's not sure what result you will get. I was looking to confirm that I'm an Autumn. (I was draped by another company) After reading the CMB book, I was definitely warm, so that would indicate Spring, since CMB says warm/light hair= Spring. Imagine my surprise when it came back Summer!!! In my photos my hair did not look as golden as it is, so that was the result, even after the experts looked at it. I did reach out to them and after some back and forth, we agreed with my hair color on Spring.
I would like to say that I did reach out to CMB and they were VERY responsive. They answered all of my questions and were friendly and helpful. I think after all of this, that I probably really am a "soft autumn" as these are the colors that look best on me.
If you want to give this a try, go for it. Just make sure the photo is good and that your hair color is correct.
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Cindy You all are absolutely wonderful , after years of colors just not being right you have explained things and helped me so much. Keep doing your videos!!!
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Patricia Formusa I feel that AI technology could have pinpointed Autumn Cool or Autumn Warm. No communication from the date ordered to the date received was unacceptable
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Negar Bartos The file is super small for the price .. very few colors .. and they said 50% off to get the digital swatches that they didn’t honor nor respond to my enquiry
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Wendy Francis Not sure that it is seeing undertone, but rather overtone. I’ve been told I’m cool undertone and warm overtone, yet this showed me as autumn.